ISSN: 1451-4117
E-ISSN: 1821-31977
Volume 3 number 7, pages: 29 - 38
Quality factors of entity (society) - State, State Environment, Organization, Suppliers, Macro processes, Product or service - along with the criteria and quantification (metrics) of the quality are subject of a permanent general assessment by customers. In this paper, using expert systems methods, a complex model of entity (society) is developed.
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