Article

DOI: 10.5937/jaes0-36694
This is an open access article distributed under the CC BY 4.0

JAES Volume 20 article 1005 pages: 1000-1008

Miloš Vasić*
Institute for research and design in industry, Vatroslava Lisinskog 12a, Belgrade, Serbia

Miodrag Brzaković
University Business Academy Novi Sad, Faculty of Applied Management, Economics and Finance, Jevrejska 24, Belgrade, Serbia

Nada Stanojević
University of Belgrade, Faculty of Mechanical Engineering, Kraljice Marije 16, Belgrade, Serbia

The subject of this paper is a complementary area consisting of management systems (QMS) and information systems (IS), i.e., the theoretical and practical need for their parallel design, development, implementation and operation. Companies are increasingly concerned with managing the quality of their products and services in accordance with international standards. Designing a quality management system requires the intensive participation of managers and employees who perform analysis and reengineering of business processes and accompanying procedures. Very similar requisites and tasks characterize the design of a company's information system, but these two endeavors are most often implemented as separate projects, handled by different teams, equipped with unrelated methodologies. Within the scope of this paper, the author's ambition was to establish a model of synergistic connection of the information system and the quality management system through the establishment of a Quality management system suitability function and check to what extent the definition of common databases, integrated data model and information model confirms or refutes the hypothesis that the integration of QMS and IS contributes to better overall business results and individually improves each of the connected systems.

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